Nora Regina Alawneh is the Executive Director of Business Women Forum in Palestine. A self-motivated professional with more than 22 years of specialized experience in National and International banks in the areas of Organizational Excellence, HRD Development, Diversity and Inclusion, Quality Management and Talent Management.

A team-oriented person that uses her positive attitude to motivate others in workplace to achieve results. A true believer in innovation and transformation as a driver of change. Proud of many achievements during professional career mainly the establishments and managing the Service Quality and Organizational Excellence departments at Arab Bank - Palestine, Al Hilal Bank - Abu Dhabi, and the National Bank – Palestine. This contributed to raising awareness of the critical role customer and employee experience play in driving Organizational Excellence. Through her role as Human Resource Development Manager at Quds Bank, Nora Regina championed an Employee Experience culture, with a particular emphasis on the Voice of Employees, family-friendly policies, and the significance of diversity and inclusion.

She participated twice as a judge at the Gulf Customer Experience Awards. She implemented Quality Management Systems, led audit teams to ensure compliance with ISO standards, and contributed to the implementation of the EFQM Excellence Model. Throughout her career, she trained over 2,500 employees in Customer Experience and soft skills.

Nora Regina holds a Bachelor's degree in Business Administration and a Master's degree in International Relations from Birzeit University and a second Master's degree in Quality Management from the University of Wollongong in Dubai, Australia. She holds many International professional certificates including Customer Experience Professional, EFQM Excellence Assessor, Lead ISO Auditor, NLP Practioner & NLP Professional Coach, Train the Trainer, and other specialized and distinguished training program "Qualified Corporate Director".

Ms. Jumana Salous joined the Business Women Forum-Palestine in 2010 and she is currently the Program Manager, where she designs, supervises, implements, monitors and evaluates international development projects / programs that mainly focus on women economic empowerment. Her responsibilities include, but are not limited to providing advices and feedback for successful implementation of the projects, develop new concept notes and proposals for new initiatives that aligns with the organization strategy, develop presentations, analytical narrative and financial reports, prepare for and conduct meetings with stakeholders including donors, partners, NGOs, private sector, and Governmental organizations.

Ms. Jumana represents BWF in vital committees such as the financial inclusion committee with the Palestinian Monetary Authority, and accompanied women MSMEs in regional and international trade mission, exhibitions to Holland, UAE, Jordan, Italy and Germany.   

Ms. Jumana holds Executive MBA degree from Birzeit University and Bachelor Degree of English Literature with Translation as a minor.

Iman Hassasneh has over 15 years of experience in building and growing women-owned SMEs. Iman has exceptional experience in project development, business plan development, and feasibility studies. She also has good experience in financial management, marketing and strategic planning.

Iman has helped hundreds of businesses by providing a variety of advice regarding growth and development. And maintained strategic partnerships with governmental and non-governmental organizations. 

In each of her professional roles, she produces positive results and successfully fulfills the company's overall goals. Over the years, Iman has proven to be a reliable team player with excellent communication and time management skills.In addition to the formal bachelor's degree program in Socio-Economic Development Studies, Iman is also certified as a Gender Auditor.

Razan is a highly skilled professional with over 10 years of experience in office and project management, mobilization of resources, social governance and development, quality assurance, problem assessment and solving, leadership and team work abilities, and communication skills.

She holds a Bachelor’s degree in sociology from Birzeit University, has worked with several local organizations in various fields, where she had the opportunity to develop her competencies and grow management skills.

With her extensive experience in office and project management, Razan is well-equipped to handle multiple tasks and manage priorities effectively.